Sales / Support:  +91-99166-88166 / 080-42053142

Terms & Conditions

 All information, products and services displayed on the Brand Gift Store website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions, website has the right to accept or reject your offer without assigning any reason thereof.

 

In order to use the Brand Gift Store website belonging to Brand Gift Store you (The User) have accepted the following terms and conditions given below. reserves the right to add, delete, alter or modify these terms and conditions at any time.

 

You (The User) are therefore advised to read carefully these terms and conditions every time you use the theskinmantra.com website of Brand gift Store.

 

1. We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of color will be accurate.

 

 

2. Brand Gift Store will not be responsible for any damage suffered by users from use of the services on Brand Gift Store. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.

 

3. Brand Gift Store   will take "Full Responsibility" of your Order, if the Order has been shipped to any of the major cities, where we used "Private Courier Companies" (eg. Blue Dart, First Flight,Pafex, DHL etc.) to ship your order.

 

4. The prices and availability of products are subject to change without prior notice at the sole discretion of Brand Gift Store.

 

5. Brand Gift Store reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.

 

8. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Brand Gift Store    for re-delivery shall be claimed from the User placing the order.

 

9. Brand Gift Store will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site.

 

11. Brand Gift Store  shall not entertain any complaints after 03 days, once the order is delivered.

 

12. This agreement shall be construed in accordance with the applicable laws of  India . The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.

 

Your Account and Registration Obligations

If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

 

Disclaimer of Warranties and Liability

 

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Brand Gift Store does not warrant that:

• This Website will be constantly available, or available at all; or

• The information on this Website is complete, true, accurate or non-misleading.

 

Brand Gift Store will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Brand Gift Store does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the Products sold on Website are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

 

Cancellation & Refund Policy

 

In case the product you received is 'Damaged', 'Defective' or 'Not as Described', our Returns policy has got you covered. Always be sure to report your issues regarding the product within 24 hours after you receive it

 

Possible resolution could be Replacement, Exchange (only for Apparel and Footwear) or Refund in case we are unable to provide a Replacement/Exchange. All this is backed by the 30 Day Replacement period.

 

When Refund / Replacement is not applicable.

 

There are certain scenarios where it is difficult for us to support returns

- Return request is made outside the specified time frame

- Product is damaged because of use or Product is not in the same condition as you received it

- Defective products which are covered under the manufacturer's warranty

- Any consumable item which has been used or installed

- Products with tampered or missing serial numbers

- Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories

- Made-to-order, Fragile items, hygiene related items

 

Cancellation of orders take place :

 

Immediately, if the product is not yet shipped.

If the products are in transit when you cancel your order, we will instruct the courier agency to return the product to Brand Gift Store.

When you cancel your order, if the product has been delivered to you, our customer support team will contact you and fix a convenient time for the pickup of the products from you, through our courier service.(Only for manufacturing related issues)